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We apologize for any delays with your parcel. All orders should be received within 5 – 10 working days from when you placed your order, depending on the shipping service you paid for.
However, please be advised, some of our orders are taking slightly longer than expected owing to the ever-changing development of COVID safety regulations and guidelines. These are in place to protect you and your loved ones, our delivery partners and our team.
If you have not received your order within 14 working days, please contact our Customer Care Team at firstname.lastname@example.org, or via live chat, and they can assist you further.
We apologize for any inconvenience caused.